Resolved -
The latency issue has been resolved. The team will continue to monitor performance.
May 30, 11:25 EDT
Update -
We have identified additional mitigation steps that have been implemented as of 12:15 ET and continue to actively monitor the situation.
May 29, 12:28 EDT
Monitoring -
We have released updates that we expect to improve reported latency and we are actively monitoring for any further mitigation steps.
May 29, 09:34 EDT
Investigating -
We’re actively investigating intermittent latency issues affecting a limited subset of iClicker users. Please note that these issues do not affect in-class activities.
May 28, 11:57 EDT