Service interruption

Incident Report for iClicker Cloud

Resolved

This incident has been resolved. All services are back to normal operation.

Posted Jan 19, 2023 - 12:14 EST

Monitoring

A fix has been implemented and services are back online. We are continuing to monitor this issue to ensure normal performance continues.

Posted Jan 19, 2023 - 11:35 EST

Investigating

We are experiencing a service interruption that is preventing instructors from running in-class activities. Our engineering team is remediating the issue. Instructors and students may still access gradebooks and past sessions, but cannot begin a new poll.

Posted Jan 19, 2023 - 10:49 EST

This incident affected: iClicker Cloud: Instructor Desktop Application.